Samwonsoft (hereinafter referred to as "the Company") considers the protection of personal information of information subjects provided for service use to be of utmost importance and complies with the "Personal Information Protection Act."
Through the privacy policy, the Company provides detailed information on how the personal information disclosed by users is being used, the measures taken to protect personal information, and for what purposes personal information protection is being ensured.
Please note that this privacy policy may be subject to changes due to changes in relevant laws and changes in the contents of services provided by the Company, so please check it regularly when visiting the site.
This privacy policy applies only to the fortune-telling services provided by the Company.
1. Purpose of Personal Information Use (Processing)
The Company collects personal information for the purpose of using fortune-telling services and for marketing materials through statistics and analysis, which include analyzing the distribution, interests, and usage behavior of information subjects.
The specific purposes of collection and use of personal information according to the items collected by the Company are as follows:
Item |
Contents |
Fortune-Telling Services |
Free |
Gender, Calendar Type, Date of Birth, Time of Birth |
Some collection items may vary depending on the service. |
Paid Services |
Name, Gender, Calendar Type, Date of Birth, Time of Birth, Phone Number |
Required for using the fortune-telling review service |
Error Inquiry |
Buyer's Name, Phone Number, Email Address |
Required for error inquiry submission and response |
2. Personal Information Processing and Retention Period
The Company retains personal information collected from users for the review of paid services and promptly destroys it for other cases. However, in the following cases, personal information may be retained for the specified period:
When there is a need to retain personal information pursuant to the provisions of the Commercial Act or other laws and regulations:
① Records related to display/advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, Etc.)
② Records of contract or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce, Etc.)
③ Records of payment settlement and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, Etc.)
3. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties or other companies/institutions without the consent of the user or the legal basis.
1) Provision based on user consent
When it is necessary to share personal information for providing services or conducting events in cooperation with affiliates, the Company informs information subjects of the fact of joint collection or sharing of personal information in advance and obtains consent.
The Company partners with content providers to provide better services and obtains separate consent from users of such paid services, ensuring minimal personal information is securely transmitted to and managed by third-party providers.
2) Provision of personal information without user consent
① When necessary for settlement of charges related to service provision
② When requested by administrative or investigative agencies pursuant to laws for administrative or investigative purposes through warrants or equivalent official documents
③ When there is an urgent need to protect the life or safety of the information subject
Please be aware that your personal information may be collected by websites linked through advertisements or simple links on the site. In such cases, this Privacy Policy does not apply.
4. Outsourcing of Personal Information
For professional fortune-telling services, the Company collects personal information and operates it by entrusting it to external specialized companies.
Division |
Outsourced Company |
Outsourced Task |
Payment |
Toss Payments (1544-7772) |
Payment agency for using paid content |
The Company specifies matters such as the purpose of processing personal information beyond the purpose of performing entrusted tasks under Article 26 of the Personal Information Protection Act in outsourcing contracts, and monitors whether the subcontractor handles personal information securely.
Additionally, if the content or subcontractor of outsourced tasks changes, the Company will promptly disclose this through this Privacy Policy.
5. Rights, Obligations, and Exercise Methods of Information Subjects (Customers)
Information subjects may exercise the following rights related to personal information protection against the Company at any time. Rights may be exercised through written requests, phone calls, emails, facsimile transmissions (FAX), etc., to the Company, and the Company will take prompt action.
1) Request to view personal information
2) Request for correction if there are errors
3) Request for deletion
4) Request for suspension of processing
Until corrections or deletions of personal information requested by the information subject are completed, the Company will not use or provide such personal information.
Rights may be exercised through a legal representative or a proxy. In this case, you must submit a power of attorney according to Form No. 11 of the Enforcement Rule of the Personal Information Protection Act.
Information subjects must not infringe upon the personal information and privacy of themselves or others processed by the Company in violation of relevant laws.
6. Personal Information Destruction Procedure and Method
Personal information of information subjects is promptly destroyed after the purpose of collecting and using personal information is achieved. The personal information destruction procedure and method of the Company are as follows:
1) Destruction procedure
① Information entered by users for service use is immediately destroyed after the purpose is achieved for free services, and for paid services, it is transferred to a separate database (in the case of paper, a separate document box) and stored for a certain period according to the information protection reasons under the relevant laws, and then destroyed.
② Personal information shall not be used for purposes other than those for which it was retained unless required by law.
2) Destruction method
① Personal information printed on paper is destroyed using a shredder or incinerated.
② Personal information stored in electronic file format is deleted using a technical method that cannot regenerate the record.
7. Matters Regarding Ensuring the Security of Personal Information
1) Password Encryption
Personal information of users is protected by passwords.
2) Management of Personal IDs and Passwords
The password for the user account should be kept only by the user, and should not be disclosed to anyone else. After completing the work, it is recommended to close the web browser. Especially when sharing a computer with others or using it in a public place, additional procedures are necessary to prevent personal information from being disclosed to others.
The Company shall not be liable for any problems caused by the user's negligence in protecting personal information such as phone numbers and passwords, or for risks inherent in basic internet usage.
8. Personal Information Management Officer
For all inquiries, complaints, advice, or other matters related to personal information protection arising from the use of Cheok Cheok Fortune, please contact the following Personal Information Management Officer.
Name: Won-man Ha
Position: Representative
Contact:wmha@samwonsoft.co.kr
9. Matters Regarding Changes to the Privacy Policy
If there are any additions, deletions, or modifications to the current privacy policy, the Company will notify users through the "Notice" section of the website at least 7 days prior to the revision.
- Date of Announcement: July 21, 2023
- Effective Date: July 28, 2023